Make Your Connection Even Better
Whether you’re looking for stronger WiFi, faster speeds, extra security or more control over your network, our add-ons help you get even more from your Fibre Nova service.
- Price Match Promise
- 30-Day Money Back Guarantee
- No In Contract Price Hikes
More Power. More Performance. More Possibilities.
Customise your Fibre Nova service with add-ons designed to improve coverage, increase performance and help your connection keep up with modern life.
Broadband for
Gamers
Working From
Home
Broadband For
Streaming
Broadband For
Families
How to get connected.
Check availability
Enter your postcode to check availability at your address.
Choose your plan
Select the package that fits your household or business needs.
Book installation
Pick a time that works for you and let the team handle the setup.
Go live
Start using your new full fibre broadband connection!
Full Fibre Broadband FAQs
What is full fibre broadband?
Full fibre broadband is an internet connection that uses fibre optic cables all the way from the exchange to your home – unlike older connections that switch to copper for the final stretch. This means faster, more reliable speeds, stronger upload performance, and no slowdowns at peak times. Full fibre is the gold standard of home broadband, capable of supporting multiple devices, 4K streaming, video calls, gaming, and smart home tech without strain. Fibre Nova builds and manages our own full fibre network, so the connection running to your door is one we own end to end.
How fast is Fibre Nova home broadband?
Fibre Nova offers a range of full fibre speeds to suit different households, from everyday browsing and streaming through to heavy multi-device use, gaming, and remote work. Because we run on our own full fibre network, the speed you sign up for is the speed you actually get – day or night, no peak-time slowdowns. Upload speeds are also significantly faster than older copper-based broadband, which matters for video calls, cloud backups, and uploading content. Enter your postcode on our site to see what speeds are available at your address.
Will my price go up mid-contract?
No. Fibre Nova offers fixed pricing for the duration of your contract – what you sign up for is what you pay, with no mid-contract price rises tied to inflation or annual increases. This is one of the core differences between Fibre Nova and many other UK broadband providers, who routinely raise prices each year on existing customers. We think pricing should be straightforward and predictable, so you can budget with confidence. The price you see at sign-up is the price you’ll keep until your contract ends.
Can I switch to Fibre Nova if I'm already with another provider?
Yes. If full fibre is available at your address, you can switch to Fibre Nova regardless of who your current provider is. We’ll check availability, confirm your install date, and handle the switch with minimal disruption. If you’re mid-contract with another provider, it’s worth checking your exit terms – but the long-term savings from fixed pricing often outweigh early termination costs. Enter your postcode to see what’s available, and our UK-based team will walk you through the next steps.
What happens if something goes wrong with my broadband?
Our 24/7 UK-based support team is on hand whenever you need them – real people, based in the UK, who can help diagnose and resolve issues quickly. Because we own and manage our own network, our local engineers can respond directly rather than passing problems through third parties. Most issues are resolved remotely, but if an engineer visit is needed, we’ll arrange one at a time that works for you. No automated phone trees, no offshore call centres – just direct support from people who know the network.
Do I need an engineer visit to get connected?
In most cases, yes – a quick engineer visit is needed to install the full fibre connection and equipment at your home. The visit is straightforward, usually taking an hour or two, and our local engineers will walk you through everything before they leave. We’ll book a time that suits you and confirm the appointment in advance. Once installed, your full fibre connection is live and ready to go – and any future support is handled remotely wherever possible by our 24/7 UK-based team.
Ready to switch to Fibre Nova?
Get faster, more dependable full fibre broadband in York and take the next step toward better home or business connectivity.
