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Every home uses the internet differently. Our full fibre broadband is built to handle it all, no matter how you connect.
All prices include 20% VAT. Please read our terms and conditions before ordering your package. For more details, view our Terms & Policy
Full fibre broadband is an internet connection that uses fibre optic cables all the way from the exchange to your home – unlike older connections that switch to copper for the final stretch. This means faster, more reliable speeds, stronger upload performance, and no slowdowns at peak times. Full fibre is the gold standard of home broadband, capable of supporting multiple devices, 4K streaming, video calls, gaming, and smart home tech without strain. Fibre Nova builds and manages our own full fibre network, so the connection running to your door is one we own end to end.
Fibre Nova offers a range of full fibre speeds to suit different households, from everyday browsing and streaming through to heavy multi-device use, gaming, and remote work. Because we run on our own full fibre network, the speed you sign up for is the speed you actually get – day or night, no peak-time slowdowns. Upload speeds are also significantly faster than older copper-based broadband, which matters for video calls, cloud backups, and uploading content. Enter your postcode on our site to see what speeds are available at your address.
No. Fibre Nova offers fixed pricing for the duration of your contract – what you sign up for is what you pay, with no mid-contract price rises tied to inflation or annual increases. This is one of the core differences between Fibre Nova and many other UK broadband providers, who routinely raise prices each year on existing customers. We think pricing should be straightforward and predictable, so you can budget with confidence. The price you see at sign-up is the price you’ll keep until your contract ends.
Yes. If full fibre is available at your address, you can switch to Fibre Nova regardless of who your current provider is. We’ll check availability, confirm your install date, and handle the switch with minimal disruption. If you’re mid-contract with another provider, it’s worth checking your exit terms – but the long-term savings from fixed pricing often outweigh early termination costs. Enter your postcode to see what’s available, and our UK-based team will walk you through the next steps.
Our 24/7 UK-based support team is on hand whenever you need them – real people, based in the UK, who can help diagnose and resolve issues quickly. Because we own and manage our own network, our local engineers can respond directly rather than passing problems through third parties. Most issues are resolved remotely, but if an engineer visit is needed, we’ll arrange one at a time that works for you. No automated phone trees, no offshore call centres – just direct support from people who know the network.
In most cases, yes – a quick engineer visit is needed to install the full fibre connection and equipment at your home. The visit is straightforward, usually taking an hour or two, and our local engineers will walk you through everything before they leave. We’ll book a time that suits you and confirm the appointment in advance. Once installed, your full fibre connection is live and ready to go – and any future support is handled remotely wherever possible by our 24/7 UK-based team.
Get faster, more dependable full fibre broadband in York and take the next step toward better home or business connectivity.
Every home uses the internet differently. Our full fibre broadband is built to handle it all, no matter how you connect.
All prices include 20% VAT. Please read our terms and conditions before ordering your package. For more details, view our Terms & Policy
Full fibre broadband is an internet connection that uses fibre optic cables all the way from the exchange to your home – unlike older connections that switch to copper for the final stretch. This means faster, more reliable speeds, stronger upload performance, and no slowdowns at peak times. Full fibre is the gold standard of home broadband, capable of supporting multiple devices, 4K streaming, video calls, gaming, and smart home tech without strain. Fibre Nova builds and manages our own full fibre network, so the connection running to your door is one we own end to end.
Fibre Nova offers a range of full fibre speeds to suit different households, from everyday browsing and streaming through to heavy multi-device use, gaming, and remote work. Because we run on our own full fibre network, the speed you sign up for is the speed you actually get – day or night, no peak-time slowdowns. Upload speeds are also significantly faster than older copper-based broadband, which matters for video calls, cloud backups, and uploading content. Enter your postcode on our site to see what speeds are available at your address.
No. Fibre Nova offers fixed pricing for the duration of your contract – what you sign up for is what you pay, with no mid-contract price rises tied to inflation or annual increases. This is one of the core differences between Fibre Nova and many other UK broadband providers, who routinely raise prices each year on existing customers. We think pricing should be straightforward and predictable, so you can budget with confidence. The price you see at sign-up is the price you’ll keep until your contract ends.
Yes. If full fibre is available at your address, you can switch to Fibre Nova regardless of who your current provider is. We’ll check availability, confirm your install date, and handle the switch with minimal disruption. If you’re mid-contract with another provider, it’s worth checking your exit terms – but the long-term savings from fixed pricing often outweigh early termination costs. Enter your postcode to see what’s available, and our UK-based team will walk you through the next steps.
Our 24/7 UK-based support team is on hand whenever you need them – real people, based in the UK, who can help diagnose and resolve issues quickly. Because we own and manage our own network, our local engineers can respond directly rather than passing problems through third parties. Most issues are resolved remotely, but if an engineer visit is needed, we’ll arrange one at a time that works for you. No automated phone trees, no offshore call centres – just direct support from people who know the network.
In most cases, yes – a quick engineer visit is needed to install the full fibre connection and equipment at your home. The visit is straightforward, usually taking an hour or two, and our local engineers will walk you through everything before they leave. We’ll book a time that suits you and confirm the appointment in advance. Once installed, your full fibre connection is live and ready to go – and any future support is handled remotely wherever possible by our 24/7 UK-based team.
Get faster, more dependable full fibre broadband in York and take the next step toward better home or business connectivity.
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